Cancellation insurance

Our FLEX insurance 

FLEX insurance: cancellation with or without proof for any unforeseeable event beyond your control that prevents you from travelling.

  • Refund WITH PROOF: 100% of cancellation fees reimbursed (see excess)
  • Refund WITHOUT PROOF: 70% of cancellation fees reimbursed (see excess)

You can contact us via our contact form, by phone on + 33 (0) 5 53 74 48 50. 

We will get back to you quickly with an answer tailored to your needs. Your satisfaction is our priority, and we are here to help you prepare your stay.

Read the full terms of our FLEX insurance

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